About the Owner
At Fix My Phone Plus, we believe that great service starts with great people, strong values, and a genuine commitment to the communities we serve.
My name is Justin Kaiser, and I am the proud owner and operator of Fix My Phone Plus in Moore, Oklahoma. With years of experience in business leadership, retail operations, customer service, and team development, I have built my career around one simple philosophy: take care of people, do what's right, and never settle for anything less than excellence.
As a husband, father, and business owner, I understand how important technology is in our everyday lives. Whether it's a phone that keeps families connected, a computer that supports someone's livelihood, or a gaming console that brings people together, these devices are more than just electronics—they're part of our lives.
That's why Fix My Phone Plus is about so much more than repairing broken screens. Our goal is to provide a trustworthy, dependable, and welcoming environment where every customer feels valued, every repair is handled with care, and every interaction reflects our commitment to doing business the right way.
As a family-owned and operated business, we take pride in building lasting relationships with our customers and supporting the community that supports us. I believe in standing behind our work, being transparent with our customers, and striving to fix every device right the first time.
When you walk through our doors, you're not just another transaction. You're part of the Fix My Phone Plus family.
Our Mission
Our mission at Fix My Phone Plus is to create a collaborative, rewarding, and engaging work environment for our employees while consistently exceeding customer expectations through quality repairs, honest service, and dependable technology solutions.
We are committed to delivering exceptional customer experiences, providing affordable and reliable repair services, and building lasting relationships rooted in trust, integrity, and accountability.
We strive to be more than just an electronics repair store. We aim to be a trusted technology partner for individuals, families, and businesses throughout our community.
Our promise is simple: Quality repairs. Honest service. Done right the first time.
Core Values
Our five core values are the foundation of everything we do at Fix My Phone Plus. They guide how we serve our customers, support our employees, and operate our business every single day.
1. Honesty & Integrity
We do the right thing, even when no one is watching. We believe trust is earned through honesty, transparency, and consistently doing what's right. We provide straightforward recommendations, fair pricing, and dependable service without unnecessary repairs or misleading promises.
2. Teamwork
We collaborate, support one another, and solve problems together. Our success is built on the strength of our team. We encourage collaboration, communication, and mutual respect to create a positive environment where employees grow and customers receive exceptional service.
3. Accountability
If it is to be, it is up to me. We take ownership of our actions, our performance, and the quality of our work. From the simplest screen replacement to the most complex repair, we hold ourselves responsible for delivering results and standing behind our commitments.
4. Passion
We bring energy, focus, and pride to our work. We genuinely love what we do. Our passion for technology, problem-solving, and helping others drives us to continuously improve our skills, exceed expectations, and deliver an outstanding customer experience.
5. Embrace Change
We approach change with a positive attitude and a growth mindset. Technology is constantly evolving, and so are we. We embrace innovation, invest in learning, and adapt to new challenges so we can continue providing modern, reliable solutions for our customers.
More Than Repairs. A Commitment to Our Community.
At Fix My Phone Plus, our reputation means everything. We are proud to serve Moore, Oklahoma, with the personal attention of a family-owned business and the expertise customers expect from a professional technology repair provider.
Your Technology. Our Expertise. Your Trust.